About credit360
This exciting fast-growing company provides specialist web-based software to large multi-national companies to help them gather, analyse and communicate their sustainability data.
Headquartered in Histon, Cambridge, credit360 has an entrepreneurial, team-based culture. Your client management activities are backed up by a dedicated team of developers who both support clients technically and work on adding functionality to the data management system.
Key Responsibilities
Client relationships
- Develop and maintain long-term client relationships
- Identify and exploit opportunities for on-selling credit360 products and developing product enhancements
- Attend client meetings in the UK and abroad – will involve national and international travel and may require some flexibility with working hours
- Conduct client workshops
- Manage projects and support contracts in an effective and efficient way
Internal relationships
- Manage and prioritise the time of the credit360 developers and support people
- Manage time and costs to optimise profitability
- Achieve agreed targets
- Effective internal communications
Technical
- - Understand and manage detailed sustainability data (quantitative and qualitative)
- - Gain a thorough understanding of the credit360 system – including setting up the system for clients, data input and training client groups (on and off site)
- - Knowledge of international reporting processes e.g. GRI, AA1000, BitC, London Benchmarking Group etc
Personal Specification
- You are talented, professional and enthusiastic, with a business-like approach and a minimum of 3 years client facing experience. Other attributes that would be advantageous are:
- Solid planning and organisational skills
- A history of technical expertise - a background in consultancy, science, software engineering or data management
- Well developed analytical and problem-solving skills
- The ability to learn quickly
Key skills/competencies required:
Essential skills
- Methodical and practical, with clear analytical skills
- Attention to detail
- Excellent MS Office skills
- Demonstrate excellence in communicating with clients and internally – both in writing and verbally
- Commercial acumen
- Teamwork and co-operation
Desirable skills
- Knowledge of CSR and Sustainability
- An understanding of web technologies
- Customer focus
- Adaptability and flexibility
- Business level European languages
Applications
Salary: £26,000 - £34,000 depending upon experience
To apply, please email jobs@credit360.com with your CV and contact details. Interviews will be conducted w/c 17th August 2009.



